Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I can't close a pop up window after entering information

  • 2 fhreagra
  • 2 leis an bhfadhb seo
  • 43 views
  • Freagra is déanaí ó timtoonz

timtoonz
timtoonz
more options

On a few websites, when asked to enter some information in a pop up window, after entering the information, the "submit" button at the bottom of the window does not work, and the pop up window won't close. Notably: paypal shipping and FedEx email tracking results. I have to use a different browser to make it work. Long time issue with firefox here; have tried refreshing, deleting cookies, cache, etc. Nothing helps

On a few websites, when asked to enter some information in a pop up window, after entering the information, the "submit" button at the bottom of the window does not work, and the pop up window won't close. Notably: paypal shipping and FedEx email tracking results. I have to use a different browser to make it work. Long time issue with firefox here; have tried refreshing, deleting cookies, cache, etc. Nothing helps

Réiteach roghnaithe

Hi timtoonz, Do you have 'Block Pop-up Windows' checked in Options -> Privacy & Security -> Permissions? Add an exception for those sites and see if it works.

Read this answer in context 👍 2

All Replies (2)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Réiteach Roghnaithe

Hi timtoonz, Do you have 'Block Pop-up Windows' checked in Options -> Privacy & Security -> Permissions? Add an exception for those sites and see if it works.

timtoonz
timtoonz Úinéir na ceiste
more options

Yes, this seems to have solved the issue! 

  Thank you so much!