Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Latest FF Update Failed to Import Bookmarks and PW

sr.selvin
sr.selvin
more options

Hello,

The latest and greatest FF update did not import my FF bookmarks and saved PW. I followed all instructions on FF troubleshooting and forums and nothing seems to restore my data. I have a old FF data, but it's stating nothing has been backed up since 2018, however I've used FF daily. Any suggestions? Thank you in advance!

Hello, The latest and greatest FF update did not import my FF bookmarks and saved PW. I followed all instructions on FF troubleshooting and forums and nothing seems to restore my data. I have a old FF data, but it's stating nothing has been backed up since 2018, however I've used FF daily. Any suggestions? Thank you in advance!

Réiteach roghnaithe

Does the Recover user data missing after Firefox update page solve your problem? It often does for Mac users.

Read this answer in context 👍 0

All Replies (1)

Wesley Branton
Wesley Branton
more options

Réiteach Roghnaithe

Does the Recover user data missing after Firefox update page solve your problem? It often does for Mac users.