Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

keyboard issue

Derrick White
Derrick White
more options

windows 10 64bit, latest firefox install. i see an issue with my keyboard typing the wrong characters in firefox, it seems to randomly replace the character i press on the keyboard with a different one. I can be typing something into a webpage, either ebay or facebook, or even an address on any ecomerce site, and i get ridiculous spelling issues. E.g i type "firefox issue" into this page, and i get "firefix issue" if i goto the the "O" btton on the keyboard, and hold it down, i get "iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiioiiiiiiiiiiiiioiiiiiiiiiiiiiiiiooiiiiiiii" or some other random pattern. I don't have any emoji extensions installed, and have zone alarm installed, and its up to date too. Any ideas??

windows 10 64bit, latest firefox install. i see an issue with my keyboard typing the wrong characters in firefox, it seems to randomly replace the character i press on the keyboard with a different one. I can be typing something into a webpage, either ebay or facebook, or even an address on any ecomerce site, and i get ridiculous spelling issues. E.g i type "firefox issue" into this page, and i get "firefix issue" if i goto the the "O" btton on the keyboard, and hold it down, i get "iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiioiiiiiiiiiiiiioiiiiiiiiiiiiiiiiooiiiiiiii" or some other random pattern. I don't have any emoji extensions installed, and have zone alarm installed, and its up to date too. Any ideas??

All Replies (2)

Kawaii Amber
Kawaii Amber
more options

Is this behaviour unique to firefox? If so, you might try launching in safe mode in about:support to see if this behaviour still persists.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Since you mentioned ZoneAlarm, it has an anti-keylogger feature that sometimes leads to garbled input in Firefox. In past threads, disabling that feature resolved the issue; I don't know whether there is any middle ground.