Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Same issue still in 78.3.2. All "Correspondents" in Sent mail have reverted to MY NAME.

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 7 views
  • Freagra is déanaí ó AgnesRM

antonio39
antonio39
more options

I saw that this issue has been a problem for a few years now from a previous support thread that gave me no solution.

For example, if I send an email from antonio-example@exampledomain.com to recipient-example@differentexampledomain.com, the correspondents column in the recipient-example@differentexampledomain.com inbox shows that the email came from recipient-example@differentexampledomain.com even though antonio-example@exampledomain.com is the sender.

Not sure why this is happening all of a sudden. I've removed myself from the address book and this still occurs.

I saw that this issue has been a problem for a few years now from a previous support thread that gave me no solution. For example, if I send an email from '''antonio-example@exampledomain.com''' to '''recipient-example@differentexampledomain.com''', the correspondents column in the '''recipient-example@differentexampledomain.com''' inbox shows that the email came from '''recipient-example@differentexampledomain.com''' even though '''antonio-example@exampledomain.com''' is the sender. Not sure why this is happening all of a sudden. I've removed myself from the address book and this still occurs.

All Replies (1)

AgnesRM
AgnesRM
more options

Hi Can you create a Recipient column in Sent folder, and remove the Correspondents column from view? Use the little icon on the far right of the column headers to decide which columns to include in the folder display. Here are some notes from the Thunderbird developers regarding why Thunderbird sometimes cannot identify that you are the sender, so shows you in Correspondents column when it should not. https://bugzilla.mozilla.org/show_bug.cgi?id=1359843 Agnes