Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Search engine

more options

I set my search preferences to have google as my default search engine. Today when I open FF the homescreen has the google icon in the search bar, but the results page comes from yahoo. How do i return it to google?

I set my search preferences to have google as my default search engine. Today when I open FF the homescreen has the google icon in the search bar, but the results page comes from yahoo. How do i return it to google?

All Replies (1)

more options

Hi anna50, sorry to hear about the "hijacking." If Firefox shows it plans to send a search to Google (this usually shows in the bar below the search box) but you get a results page from a different site, this kind of in-flight redirection usually is caused by either an add-on or by external malware. You didn't share your extensions list while posting your question, so here's how to check for problem extensions on your Firefox:

Open the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.

If there is at least one extension before the next heading -- "Recommended Extensions" -- please continue:

Then cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything that mentions search, or privacy, or looks suspicious, or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.

Any improvement?

If your Add-ons page is blank or is blocked, you can restart Firefox in its Safe Mode to do the above review:

In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to bypass issues that can cause problems with pages.

If Firefox is running:

You can restart Firefox in Safe/Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
  • (menu bar) Help menu > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)

and OK the restart. A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

If Firefox is not running:

Hold down the option/alt key when starting Firefox. (On Windows, hold down the Shift key instead of the option/alt key.) A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

Can you regain control of your searches?