Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Am unable to log into online banking which i have been using for a long time, Message says Your browser is outdated. I Urgently need to make a payment by 2pm. Am not very computer literate. Kindly assist, thank you e

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó FredMcD

sharleenb
sharleenb
more options

Am unable to log into my online banking which i have used successfully for several years. msg says YOUR BROWSER IS OUTDATED. I urgently need to make a payment. At 70, I am not very computer literate and do not understand all the terms and acronyms. Kindly assist, thanks

Am unable to log into my online banking which i have used successfully for several years. msg says YOUR BROWSER IS OUTDATED. I urgently need to make a payment. At 70, I am not very computer literate and do not understand all the terms and acronyms. Kindly assist, thanks

All Replies (1)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

http://www.howtogeek.com/113439/how-to-change-your-browsers-user-agent-without-installing-any-extensions/


Do you have enabled "Resist Fingerprinting" if you check ‘’’Resist Fingerprinting’’’ on the ‘’’about:config’’’ page as this affects the user agent?


’’’Avast AntiTrack’’’ is also known to cause this issue.