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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Suspicious email

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Kay23

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Hello,

I couldn't find any email to contact. I got an email saying thank you for your donation, except I haven't donated anything. I have now reset a password for my current email address to post this - can you look into any donations that have used the email associated with my account please?

Hello, I couldn't find any email to contact. I got an email saying thank you for your donation, except I haven't donated anything. I have now reset a password for my current email address to post this - can you look into any donations that have used the email associated with my account please?

All Replies (2)

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It's possible someone else entered your data by mistake, or you forgot. Check your bank statements. Anything there you don't know about?

I called for an administrator.

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Thank you for your reply. Nothing on my bank statement which is why I am not that concerned, the card they used is also not mine neither is the name.

My email is very different to the name given so it is unlikely to be a mistake entered. I am concerned if they are using someone else's card without them knowing, sending the receipt to another email so that person might not realise.

Alternatively it could be a complete phishing exercise, but when I googled the email it came from I got no red flags and only mozilla links. It was mozilla@m.mozilla.org