We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why are there 2 folders - "Junk" and "Junk Mail"?

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó Jim

more options

I have Thunderbird Beta (97.0b3) using with Windows 10 at current patch levels.

Why are there 2 folders - "Junk" and "Junk Mail"? I have 3 email accounts I use with Thunderbird and each of these has the 2 folders. Can I delete on of them?

What is the purpose of the "Junk" folder versus the "Spam" folder?

I have Thunderbird Beta (97.0b3) using with Windows 10 at current patch levels. Why are there 2 folders - "Junk" and "Junk Mail"? I have 3 email accounts I use with Thunderbird and each of these has the 2 folders. Can I delete on of them? What is the purpose of the "Junk" folder versus the "Spam" folder?

Réiteach roghnaithe

'Junk' is the term used by TB if Junk Controls are enabled for the account. 'Junk Mail', 'Spam', 'Bulk Mail' and also 'Junk' are used by various providers and work with their spam controls. So, what you see depends on the account settings and whether you subscribe to the provider's folder.

Read this answer in context 👍 1

All Replies (2)

more options

Réiteach Roghnaithe

'Junk' is the term used by TB if Junk Controls are enabled for the account. 'Junk Mail', 'Spam', 'Bulk Mail' and also 'Junk' are used by various providers and work with their spam controls. So, what you see depends on the account settings and whether you subscribe to the provider's folder.

more options

Great answer - hind sight - I wish there were standards in email land and the providers.