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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

restore my previous password (before update)

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Hi I was trying to change my password, I press on the update button which suggested by mozilla, it save my new password but my password wasn't change bacause of the website issue. Now the new password is saved in browser and my old password is losted. I need my old password (the password before update) Is there any soloution for my prob?

Hi I was trying to change my password, I press on the update button which suggested by mozilla, it save my new password but my password wasn't change bacause of the website issue. Now the new password is saved in browser and my old password is losted. I need my old password (the password before update) Is there any soloution for my prob?

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The logins & passwords files are rewritten right away when changes are made. It would only be possible to recover your old password if you had made a backup of your Profile.