Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

unrequested blocks on many of the websites I use for my livelihood income. Why is this happening to me?

  • 1 freagra
  • 0 leis an bhfadhb seo
  • 8 views
  • Freagra is déanaí ó cor-el

more options

I am being denied access to some of the main websites I use for income. Exp. Savings Highway Global of which I have been a Platinum member for more than 3 years now. One day my sites were blocked with an explanation that the website had not been updated properly enough to accept the new changes and updates of the security compliance. This happens when i have been using the various websites for over 3 years with no problems. Can you please correct this issue today, being I was really anxious to try to catch up on my work lost due to this security connection issue.

Thank you in advance,

Wallace G. Whiten 678-634-5659 wwhiten3@gmail.com whitenwallace55@gmail.com wallacewhiten@gmail.com

I am being denied access to some of the main websites I use for income. Exp. Savings Highway Global of which I have been a Platinum member for more than 3 years now. One day my sites were blocked with an explanation that the website had not been updated properly enough to accept the new changes and updates of the security compliance. This happens when i have been using the various websites for over 3 years with no problems. Can you please correct this issue today, being I was really anxious to try to catch up on my work lost due to this security connection issue. Thank you in advance, Wallace G. Whiten 678-634-5659 wwhiten3@gmail.com whitenwallace55@gmail.com wallacewhiten@gmail.com

All Replies (1)

more options

You can check for issues with Total Cookie Protection.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window