Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Setting up Office365 email

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Ron

Ron
Ron
more options

I have used T-bird successfully for many years. My office email was recently changed to an Outlook.office365.com account. I try to set it up in Thunderbird following the Article "Using Thunderbird with Microsoft Office 365" (https://www.canterbury.ac.nz/media/documents/its/Using-Thunderbird-with-O365.pdf). Everything goes fine until I get the panel from Outlook that says enter password. then I get the message "Unable to log in. Probably wrong configuration, username or password". The username and password are the same ones I use to access it via Outlook on the internet and they work fine but not through Thunderbird. The information I use in the set up is: IMAP Hostname: outlook.office365.com Port: 993 Connection security: SSL/TLS Authentication method: OAuth2

Any idea what I am doing wrong here?

I have used T-bird successfully for many years. My office email was recently changed to an Outlook.office365.com account. I try to set it up in Thunderbird following the Article "Using Thunderbird with Microsoft Office 365" (https://www.canterbury.ac.nz/media/documents/its/Using-Thunderbird-with-O365.pdf). Everything goes fine until I get the panel from Outlook that says enter password. then I get the message "Unable to log in. Probably wrong configuration, username or password". The username and password are the same ones I use to access it via Outlook on the internet and they work fine but not through Thunderbird. The information I use in the set up is: IMAP Hostname: outlook.office365.com Port: 993 Connection security: SSL/TLS Authentication method: OAuth2 Any idea what I am doing wrong here?

All Replies (2)

david
david
  • Top 10 Contributor
more options

I think you mayneed an 'app password', one unique to your PC and different from the one used on website. I have difficulty keeping up with office365 and someone else here may have specific info, but if you do a Google search for office365 app password you will see a number of sites with info. Good luck.

Ron
Ron Úinéir na ceiste
more options

Thanks David but everything I see there is for cell phones and I am using Thunderbird on my PC desk top. Also, when I try to create an Office365 app password, the only option I am given is to download an app. I am not given the option to create an app password. I can sign in to Outlook when I want to check emails but Thunderbird is just so much more convenient. I have 4 different emails set up now and it would be nice to have the Office365 one set up as well.