We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can no longer send mail from thunderbird to mail.twc.com

  • 3 fhreagra
  • 2 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó kweaver1

kweaver1
kweaver1
more options

After recently upgrading Thunderbird , I can no longer send email (I recieve it fine). I am an old roadrunner user so my outgoing SMTP server is mail.twc.com. It is an older server and there is no encryption or password. When I hit send I get a prompt for a password. Which then fails. I can send email from spectrum webmail so it seems to be a problem with the thunderbird software.

settings:

mail.twc.com port:110 Connection Security: None

After recently upgrading Thunderbird , I can no longer send email (I recieve it fine). I am an old roadrunner user so my outgoing SMTP server is mail.twc.com. It is an older server and there is no encryption or password. When I hit send I get a prompt for a password. Which then fails. I can send email from spectrum webmail so it seems to be a problem with the thunderbird software. settings: mail.twc.com port:110 Connection Security: None

Réiteach roghnaithe

I found the solution. It seems they must have change their defaults on the server side. I had to change the SMTP settings to:

mail.twc.com Port: 587 Username: xxxxxxxxxx Authentication Method: Normal Method Connection Security: STARTTLS

I used my spectrum account username and password.

Read this answer in context 👍 1

All Replies (3)

willjoe24421
willjoe24421
more options

Verify that your outgoing email is not being blocked by your firewall, antivirus software or your Internet Service Provider: Try briefly turning both antivirus and firewall software off, sending a test email, and turning them on and sending another test email.

Regards, Diana

kweaver1
kweaver1 Úinéir na ceiste
more options

Thank you for the suggestion. I disabled windows firewall and virus scan but got the same results..

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: +OK InterMail POP3 server ready..

kweaver1
kweaver1 Úinéir na ceiste
more options

Réiteach Roghnaithe

I found the solution. It seems they must have change their defaults on the server side. I had to change the SMTP settings to:

mail.twc.com Port: 587 Username: xxxxxxxxxx Authentication Method: Normal Method Connection Security: STARTTLS

I used my spectrum account username and password.