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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Browser issues

Jess
Jess
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I am trying to make a purchase on the 5% nutrition website. The browser will not allow me to change flavors from the drop down menu. When I select from the drop down the page reloads to the default. The website works on other browsers. I am running version 116.0.2. Thanks, Jesse

I am trying to make a purchase on the 5% nutrition website. The browser will not allow me to change flavors from the drop down menu. When I select from the drop down the page reloads to the default. The website works on other browsers. I am running version 116.0.2. Thanks, Jesse

All Replies (1)

Medhasree Suram
Medhasree Suram
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Hey Jesse! It's frustrating when the browser doesn't cooperate, but let's get this sorted. It seems like a glitch where the flavor selection isn't sticking on the 5% nutrition website for you. Since it's working fine on other browsers, let's try some troubleshooting steps. Firstly, ensure your Firefox for iOS is up to date. Then, clear your browsing data (Settings > Clear Private Data). Restart the browser and give it another shot. If the issue persists, you might want to try disabling any add-ons you have. If none of these work, reaching out to the website's support might be a good step. Hope this helps you enjoy a smooth purchase experience soon! Let me know how it goes.