Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Loading private key after new Thunderbird installation is not posssible

  • 1 freagra
  • 0 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Matt

more options

I had a crash in Kubuntu 22.04 with Thunderbird (up to date 115, German language). I set a Master password for Thunderbird. I installed then Kubuntu and Thunderbird again and Thunderbird without Master Password. I have a backup of the private email key (*-secret.asc exported from Thunderbird!), but it is not possible to import the private key. All I get is „Failure File can not be imported“. What is the problem and how to solve it? I did new installations (without master password) before and it worked. It’s a really big big problem for the email system if the (Backup) keys can not be imported after crashes or new installation of the system.

I had a crash in Kubuntu 22.04 with Thunderbird (up to date 115, German language). I set a Master password for Thunderbird. I installed then Kubuntu and Thunderbird again and Thunderbird without Master Password. I have a backup of the private email key (*-secret.asc exported from Thunderbird!), but it is not possible to import the private key. All I get is „Failure File can not be imported“. What is the problem and how to solve it? I did new installations (without master password) before and it worked. It’s a really big big problem for the email system if the (Backup) keys can not be imported after crashes or new installation of the system.

Athraithe ag Wayne Mery ar

All Replies (1)

more options

perhaps ask in the encryption list. https://thunderbird.topicbox.com/groups/e2ee