Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox archive folder cannot open

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 22 views
  • Freagra is déanaí ó Qtip_69

Qtip_69
Qtip_69
more options

I cannot even download firefox because im getting an error message " cannot create temp archive folder" It wont even launch the install files. Something orgininally happened to firefox on my computer because i wasnt able to download anything with the browser download manager. I need help

I cannot even download firefox because im getting an error message " cannot create temp archive folder" It wont even launch the install files. Something orgininally happened to firefox on my computer because i wasnt able to download anything with the browser download manager. I need help

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

The Firefox installer contains a compressed archive (7z file). Some companies block 7-zip, but this would be uncommon on personal computers.

You could try the MSI installer and see whether that one works any better:

https://archive.mozilla.org/pub/firefox/releases/126.0.1/win64/en-US/

That link is for U.S. English. If you prefer a different language/locale, click the .. link above the file names and then click into the desired folder.

Qtip_69
Qtip_69 Úinéir na ceiste
more options

Ok thank you, this worked. Im going to make another question because even after redownloading firefox im still unable to download extensions or add-ons.