Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Thunderbird outgoing emails fail to send since switching to name.com web hosting

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 9 views
  • Freagra is déanaí ó david

more options

I had to switch web hosting providers. Since changing to name.com, my outgoing emails from Thunderbird associated with that account are being returned undeliverable as having been marked as spam or unable to authenticate. Copy of failed message attached, along with server settings. Also, this morning I received a notice from Zimbra requiring authentication? I have no idea what this is. Email sent from name.com dashboard are successfully sending.

I had to switch web hosting providers. Since changing to name.com, my outgoing emails from Thunderbird associated with that account are being returned undeliverable as having been marked as spam or unable to authenticate. Copy of failed message attached, along with server settings. Also, this morning I received a notice from Zimbra requiring authentication? I have no idea what this is. Email sent from name.com dashboard are successfully sending.
Attached screenshots

All Replies (1)

more options

I suggest you contact Zimbra about the account validation issue. On the name.com emails, verification from email host site is different from veirfication from user site.