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Repeat notifications

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First let me thank you for a great app.. I have an issue I have been uable to resolve. When I get a new email message I receive the sound notification as it should, but then I continuously get additional sound notifications about every five minutes or so for the same email. This happens if I have not opened the new email but just have the app minumized and running in the background. The settings are pretty straight forward and I have looked at those several times. Perhaps I am missing something in the notification settings. Is there a way to stop receiveing the multiple sound notifications for the same email. Thank you for your assistance, Marty

First let me thank you for a great app.. I have an issue I have been uable to resolve. When I get a new email message I receive the sound notification as it should, but then I continuously get additional sound notifications about every five minutes or so for the same email. This happens if I have not opened the new email but just have the app minumized and running in the background. The settings are pretty straight forward and I have looked at those several times. Perhaps I am missing something in the notification settings. Is there a way to stop receiveing the multiple sound notifications for the same email. Thank you for your assistance, Marty

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Thank you for the quick reply. That does not help my issue. My problem is not stopping sound notifications, it is that I get the initial notification for a new email as I should. But then I continue to get additional notifications for the same email about every 5 minutes or so after that. I just want to receive 1 notification when a new email arrives and that's all. Is there a way to stop the multiple sound notifications for the same email? Thank you again for your help.

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Does this happen for every new message or only one? Does the same thing happen in safe/troubleshoot mode (hold Shift when launching TB)?

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Sorry if I'm not giving enough detail. I have the settings to send a sound notification when a "new" email arrives. I then minimize TB so it just appears in the system tray as an icon. When I receive 1 new email, I get the sound notification and it shows on the icon there is 1 new email. Everything is fine to this point. I do not touch my computer at all. No new emails come in. The icon in the system tray still shows 1 new email. After about 4 or 5 minutes, I get another sound notification like I received another email. Nothing else changes. A few minutes later I get another sound notification. No new emails and the icon still shows 1 new mail. This continues until I open the app and actually click the email to show it read. Once I do that no more notifications, everything is fine. I kept thinking there might be a setting for play sound only once when emails arrive, but if there is, I can't find it. Hope this explains what's going on better. Thank you again for the help...

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