Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trouble using Firefox on New Computer

  • 1 freagra
  • 0 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó NoahSUMO

balal36
balal36
more options

Hello:

I have a new MacBook Air with the M3 chip. I cannot login to my Costco account on this Mac. I can log in using my old MacBook and my iPhone. I am using the same settings as the ones on my old Mac. What seems to be the problem? Is it the new chip?

Regards,

Moe

Hello: I have a new MacBook Air with the M3 chip. I cannot login to my Costco account on this Mac. I can log in using my old MacBook and my iPhone. I am using the same settings as the ones on my old Mac. What seems to be the problem? Is it the new chip? Regards, Moe

All Replies (1)

NoahSUMO
NoahSUMO
  • Moderator
more options

Hi its definitely not the new chip in your MacBook Air. One other person has also reported this happening on iOS as well. So it could be a issue with Costco's site. I'm glad you can still login using your old MacBook & iPhone.

I think this issue is gonna take a while to investigate since not everyone has a Costco account. I will see if this issue has a bug report filed as it sounds like people with newer Mac devices might not be able to login to Costco.

Helpful?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.