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Trouble connecting with The Messaging Co

  • 2 fhreagra
  • 0 leis an bhfadhb seo
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  • Freagra is déanaí ó john “jwt”

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With both the old and now new laptop, cannot get my mail from the messaging Co, but can from their weblink. Ongoing correspondence has given me the in and outgoing servers, all to no avail. This has been going on for over a year. Ingoing port 993. Outgoing 465 Very occasionally I get some mail come in, strangely enough. All outgoing comes back as "timed out" Any clues please. John

With both the old and now new laptop, cannot get my mail from the messaging Co, but can from their weblink. Ongoing correspondence has given me the in and outgoing servers, all to no avail. This has been going on for over a year. Ingoing port 993. Outgoing 465 Very occasionally I get some mail come in, strangely enough. All outgoing comes back as "timed out" Any clues please. John

All Replies (2)

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Timed Out errors are usually associated with Third Party Anti-Virus software that's installed on a computer. Please attach a screenshot of the error you are getting along with the name of your AV software if you're running any.

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Frisee, thanks for your response. I use the free Avast program for virus control. The error message is as follows: "C:\Users\meown\OneDrive\Pictures\Screenshots\Screenshot (5).png"

Now excuse my ignorance; "how do I send a photo of the screen?" There doesn't seem to be an insert button or an attach one. Doubt you can do anything with this link????

Anyway, message reads;

Send message error The message could not be sent because the connection to Outgoing Server (SMTP) smtp.themessagingco.com.au timed out. Try again

In port is 993 and Out port is 465

Thanks in advance John

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