Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

VideoDownloadHelper

more options

High, I've used the the 'VideoDownloadHelper' for years whithout any complication. Now, the icon shows no colour anymore, even after a new installation, and so I can't download any video. Can you help me ? Kind regards Michael [edited email from community support forum]

High, I've used the the 'VideoDownloadHelper' for years whithout any complication. Now, the icon shows no colour anymore, even after a new installation, and so I can't download any video. Can you help me ? Kind regards Michael [edited email from community support forum]

Athraithe ag James ar

All Replies (1)

more options

Hi Michael, there is a widely reported problem with the add-on not detecting YouTube video correctly. Judging from the reviews, that hasn't been fixed yet (the last update was January 6th, so the developer hasn't gotten any updates through the approval process yet since this started).

Last time I checked (January 22nd), there was a post on the forum mentioning the option of testing a beta version of the add-on. The discussion starts around here:

https://github.com/aclap-dev/video-downloadhelper/discussions/1074#discussioncomment-11914403

Note: I have not installed or tested this myself, and there probably are other new threads since then.

Helpful?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.