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Emails received in Thunderbird from a known good sender have URL's that are never hyperlinks?

  • 3 fhreagra
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  • Freagra is déanaí ó sfhowes

Eric S.
Eric S.
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I have been asking for a help to fix this issue for a long time.

If these questions are read by the Thunderbird developers, I would hope someone would respond.

Why would an email from a sender listed in my contacts, who sends me a URL link to a website NOT colored blue and clickable as a hyperlink?

It seems like my previous requests for a fix about this issue was nothing but crickets. I am not a software developer, but retired hardware engineer, so I know a little about hyperlinks. My Email provider is AOL, and URL links come in properly as URL address, but they are 'not hyperlinks' that I can just click on to redirect me to that website, and view what is sent to me with a new tab. If I change (View Message body) AS, TEXT, then the URL address in the email turns into a hyperlink and is then clickable. Really TEXT??? Its not text, I think this is a bug. Why would I have to change from View Message AS "Original HTML", my default view each time I want to view the link. Note the email body has a URL address the for redirect with HTML code, see below.

Example: https://www.instagram.com/share/p/_8Z8M_PJR

I have been a member of this group for well over 10 years and I donate each year, but I plan to postpone any further donations until I receive support for something that should be a simple fix. AOL.com email in the inbox over the web, the URL is shown as a hyperlink, (blue), thunderbird is not showing it as hyperlink?

Community support is welcome, Eric S.

I have been asking for a help to fix this issue for a long time. If these questions are read by the Thunderbird developers, I would hope someone would respond. Why would an email from a sender listed in my contacts, who sends me a URL link to a website NOT colored blue and clickable as a hyperlink? It seems like my previous requests for a fix about this issue was nothing but crickets. I am not a software developer, but retired hardware engineer, so I know a little about hyperlinks. My Email provider is AOL, and URL links come in properly as URL address, but they are ''''''not hyperlinks'''''' that I can just click on to redirect me to that website, and view what is sent to me with a new tab. If I change (View Message body) AS, TEXT, then the URL address in the email turns into a hyperlink and is then clickable. Really TEXT??? Its not text, I think this is a bug. Why would I have to change from View Message AS "Original HTML", my default view each time I want to view the link. Note the email body has a URL address the for redirect with HTML code, see below. Example: https://www.instagram.com/share/p/_8Z8M_PJR I have been a member of this group for well over 10 years and I donate each year, but I plan to postpone any further donations until I receive support for something that should be a simple fix. AOL.com email in the inbox over the web, the URL is shown as a hyperlink, (blue), thunderbird is not showing it as hyperlink? Community support is welcome, Eric S.

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Is the mail with non-clickable links sent from a phone or tablet? Some mobile mail apps that send links that are not embedded in text, do not format the link to be clickable for the recipient. Are links from the same sender clickable if they're embedded in text? Ideally, TB should correct for non-standard message formatting, but I think the source of the problem is with the sender's mail app.

Helpful?

Eric S.
Eric S. Úinéir na ceiste
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Yes, I read this years ago and this might be a reason why it does not work, not a fix for it, others have complained about it and the development team should reply to us with something like it is planned in a future version or reply to us something not just crickets. If you receive an email and it was not sent as hyperlink, as you think, then what would be so hard to convert it in TB for us users?

FIX, If a HTML has text built into it, then it should scan for standard Text and if the scan finds a format imbedded URL then convert the URL into a hyperlink which would make it clickable for the user, the code to do this is already in the "view format" if user selects change the view as TEXT, so it should be easy to detect Text in a body and then hyperlink the URLs. Eric S

Athraithe ag Eric S. ar

Helpful?

sfhowes
sfhowes
  • Top 10 Contributor
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I suggest you submit a request for enhancement (RFE) at Bugzilla and include sample messages with non-clickable links. Include a link to this topic, and add the bug link here.

Helpful?

Cuir ceist

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