Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

upgrade from 3.6.2 to 3.6.3 get error message. 1.92.2 not compatible with mini ver.>=1.9.2.3 max ver

  • 4 fhreagra
  • 0 leis an bhfadhb seo
  • 12 views
  • Freagra is déanaí ó cor-el

more options

When Upgrading From Ver.3.6.2 To Ver 3.6.3, Get error message (Platform Ver 1.9.2.2 Not Compatible With miniversion>=1.9.2.3

                            maxVersion
When Upgrading From Ver.3.6.2 To Ver 3.6.3, Get error message (Platform Ver 1.9.2.2 Not Compatible With miniversion>=1.9.2.3 maxVersion

All Replies (4)

more options

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can skip the step to create a new profile, that is not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

more options
I followed the instructions, & when I install ver. 3.6.3, I still get the same error message. I didn't touch my profiles, bookmarks ect.
I can still revert back to ver. 3.6.2.
more options

Did you delete the Firefox program folder? C:\Program Files\Mozilla Firefox\

more options

Yes I deleted the program folder, c:\program files\mozilla\firefox After removing program Via add remove ( XP Service pack 3) I still get the same error after trying to update from 3.6.2