Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Accès impossible à ma boite mail.Pas de problème de navigation

  • 11 freagra
  • 36 leis an bhfadhb seo
  • 28 views
  • Freagra is déanaí ó cor-el

more options

No access to my mail box(Orange). Error message appear : BAD REQUEST your browser sent a request that this server could not understand. I have this problem for 3 days. This happen after I wrote my password. No problem for accessing to every other sites.

This happened

Every time Firefox opened

No access to my mail box(Orange). Error message appear : BAD REQUEST your browser sent a request that this server could not understand. I have this problem for 3 days. This happen after I wrote my password. No problem for accessing to every other sites. == This happened == Every time Firefox opened

All Replies (11)

more options

Clear the cache: Outils > Options > Avancé > Network > Cache: "Clear Cache Now" Clear the cookies: Outils > Options > Vie privée > Cookies: "Show Cookies" (only from sites that give you problems)

more options

same issue

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

more options

where do i go to clear cache and cookies?

more options

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Menu differences: Windows: Tools > Options - Mac: Firefox > Preferences - Linux: Edit > Preferences

more options

i clicked on clear now..nothing happens

more options

I can get to other website using IE but not with firefox/mozilla With mozilla i get: Bad Request

more options

This happens EVERY TIME I click on SOME paypal links while I am logged into paypal. If I try the same actions on google chrome, no problem.

So this is most DEFINITELY a firefox problem;

Running Ubuntu Firefox 3.6.18

Error is: Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

more options

It appears to be related to cookie handling

more options

Clearing the cache allows me to view some paypal pages again (once I get the error, I can't see ANY paypal pages because they all give this error)

But every time I try CERTAIN links, it gives me bad request again and until I clear the cache I cannot see ANY paypal pages.

So this is a problem that needs to be solved. Apparently firefox can't handle really long cookies the same way google chrome does. (Google Chrome has no problem processing these same links)

more options

Does firefox code accidentally apply GET server limits to session variables or cookies?

more options

As you posted above, this issue can be caused by corrupted cookies that are too long.
So you need to clear the cookies from the site(s) that report this error.

Clear the cache and the cookies from sites that cause problems.

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"