Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox crashes without generating error report

  • 3 fhreagra
  • 4 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó AnonymousUser

AnonymousUser
AnonymousUser
more options

Hi,

I am facing an unusual problem with Firefox 3.6.3. Previously when i tried opening firefox it gave an error mozcrt19.dll is not a valid windows image. I re-installed a fresh copy but the problem persisted. I again re-installed it in a different directory, the mozcrt19.dll error was gone but soon as firefox open, it crashes after 4-5 seconds, and the crash reporter comes up. I tried clicking on error report link but after clicking it, the crash reporter also disappears.

I am clueless about what to do next.

Please help me!!


Firefox version : 3.6.3 Operating System : Windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4

Hi, I am facing an unusual problem with Firefox 3.6.3. Previously when i tried opening firefox it gave an error mozcrt19.dll is not a valid windows image. I re-installed a fresh copy but the problem persisted. I again re-installed it in a different directory, the mozcrt19.dll error was gone but soon as firefox open, it crashes after 4-5 seconds, and the crash reporter comes up. I tried clicking on error report link but after clicking it, the crash reporter also disappears. I am clueless about what to do next. Please help me!! Firefox version : 3.6.3 Operating System : Windows XP == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4

All Replies (3)

AnonymousUser
AnonymousUser Úinéir na ceiste
more options

tried clean re instal, removing registry keys etc.. but problem still exist ..

please can anyone help

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable your anti-virus software to see if that helps. It may be monitoring Firefox too aggressively.

AnonymousUser
AnonymousUser Úinéir na ceiste
more options

Thanks a lot for ur reply cor-el but i have tried doing that also...it didnt work.....firefox is crashing even in its safe mode with everything disabled :(