We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Ater installing Personas 1.6, Add-ons in the Tools drop-down box is unresponsive

  • 3 fhreagra
  • 60 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó danderso

danderso
danderso
more options

I have the Brand Thunder custom browser installed and after installing Personas 1.6 I noticed that instead of showing 1 Large boom it shows 2 small booms. In an effort to sort the problem I thought I would try removing the add-on, however clicking on Add-ons causes nothing to happen.

In the background I have no script running and this keep appearing: Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js:623 Pressing continue causes Firefox to hang and pressing stop script doesn't work as it just comes back again.

I have the Brand Thunder custom browser installed and after installing Personas 1.6 I noticed that instead of showing 1 Large boom it shows 2 small booms. In an effort to sort the problem I thought I would try removing the add-on, however clicking on Add-ons causes nothing to happen. In the background I have no script running and this keep appearing: Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js:623 Pressing continue causes Firefox to hang and pressing stop script doesn't work as it just comes back again.

Réiteach roghnaithe

Try using safe mode to uninstall the add-on, or if that fails you can uninstall it manually. For details see http://kb.mozillazine.org/Uninstalling_add-ons

Read this answer in context 👍 1

All Replies (3)

TonyE
TonyE
  • Moderator
more options

Réiteach Roghnaithe

Try using safe mode to uninstall the add-on, or if that fails you can uninstall it manually. For details see http://kb.mozillazine.org/Uninstalling_add-ons

danderso
danderso Úinéir na ceiste
more options

I still can't access Add-ons even in safe mode, I'll try to delete it manually with the details in the link, thanks.

danderso
danderso Úinéir na ceiste
more options

After manually deleting the personas folder from my profile everything is now fine, I'm not sure which add-on was the cause of the problem but I'll stick with my Looking For Group theme.