Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Menus present a transparent drop down when click AND Firefox will not minimise or close via the red X in top right

  • 2 fhreagra
  • 6 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó IAmBroom

more options

When I click "file" "Edit" "View" "History" or any other top left menu item I am presented with the shadow of the drop down menu and nothing else.

Also none of the program command buttons in the top right work (minimise, restore down, close) but they do work with other software (google Chrome for example)

The drop down below "This Happened" is also not responding.

When I click "file" "Edit" "View" "History" or any other top left menu item I am presented with the shadow of the drop down menu and nothing else. Also none of the program command buttons in the top right work (minimise, restore down, close) but they do work with other software (google Chrome for example) The drop down below "This Happened" is also not responding.

All Replies (2)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

From this thread, I found a solution for me. Go to Options > Advanced > General and uncheck the "Use hardware acceleration when available" option.