Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

security update no video

  • 4 fhreagra
  • 7 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Soniclight

Soniclight
Soniclight
more options

I have FF 3.6.14. -- About 90 minutes ago, I read E-Week article titled "Google, Mozilla Patch Browsers Before Pwn2Own Hacker Contest" (http://www.eweek.com/c/a/Security/Google-Mozilla-Patch-Browsers-Before-Pwn2Own-Hacker-Contest-382308/) and so downloaded and installed it -- I may have had v. 3.5.x at that time but maybe I had 3.6. Not sure.

After installing that security updated, Netflix, Hulu, MSNBC and a slew of other site stated that videos couldn't be played. Not a cache issue, etc. either. So I updated FF and Flash to current versions. Still no go.

I can play all videos in IE but not in FF. So it's something to do with that security update. I have turned of my NoScript completely (allow scripts globally) and it makes no difference.

I can't rollback to 3.5 if that's what I had, so this has to be fixed somehow.

PLEASE help. Thanks.

I have FF 3.6.14. -- About 90 minutes ago, I read E-Week article titled "Google, Mozilla Patch Browsers Before Pwn2Own Hacker Contest" (http://www.eweek.com/c/a/Security/Google-Mozilla-Patch-Browsers-Before-Pwn2Own-Hacker-Contest-382308/) and so downloaded and installed it -- I may have had v. 3.5.x at that time but maybe I had 3.6. Not sure. After installing that security updated, Netflix, Hulu, MSNBC and a slew of other site stated that videos couldn't be played. Not a cache issue, etc. either. So I updated FF and Flash to current versions. Still no go. I can play all videos in IE but not in FF. So it's something to do with that security update. I have turned of my NoScript completely (allow scripts globally) and it makes no difference. I can't rollback to 3.5 if that's what I had, so this has to be fixed somehow. PLEASE help. Thanks.

All Replies (4)

Coigach
Coigach
more options

The problem seems to be related to Flash and Video drivers. Try updating your video drivers first of all.

As a temporary workaround try hovering your cursor over the place where the pop-out button should be below the YouTube video screen, then left click there. The video will then display in the pop-out screen.

Soniclight
Soniclight Úinéir na ceiste
more options

Thanks for reply, but I don't see how it can be video drivers since video players work on all other browsers. I updated my drivers pretty recently too. This problem started immediately after I did the security update for Firefox and only affects Firefox. And, actually YouTube is the only site on which I can see video -- but I rarely go there. However I do pay for Netflix - and similar to Hulu, it's error message states there is a possible network or internet connection problem -- which there isn't for I can browse anywhere I want to go, just not see videos besides at YouTube.

Efreak101
Efreak101
more options

It is a problem with .14. Just reinstall version 3.6.13 aviailible via mozilla's ftp site: ftp://ftp.mozilla.org/pub/firefox/releases/3.6.13/win32/en-US/ Mozilla is working on a fix.

Soniclight
Soniclight Úinéir na ceiste
more options

Efreak:

Thanks for response. That link didn't work for me as many others, but I did find one for .13 that worked. Installed it over .14 and... BINGO! I'm back up running. You saved my situation :o)

I usually don't use torrent or peer-to-peer sites for I'm a bit ethic-compulsive about copyrights and EULAs, etc. But in this case, since it was Firefox problem, I figured I had a right to rollback this way since no .13 is available at Mozilla anymore.