I cannot enlarge photos on Facebook, I only get a BLACK, BLANK screen when I click on them-someone suggested it might be "Screen Resolution Setting"? I've already uploaded new firefox version. Please help!
I am not able to ENLARGE photos on Facebook, this means photos that friends post on News Feed & photos that I post in my FB photo albums. I only get a BLANK, BLACK screen when I click on individual photos. A friend suggested that I upload the New Firefox, and I did this today, but it did not resolve problem. Friend also suggested that it could be "Screen Resolution Setting"?? OR "Data Rate" too slow?? I do not know how to check these features? Please help! If it could be something else, please let me know. Thank you for your time & help!
All Replies (2)
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
See:
You can use these steps to check if images are blocked:
- Open the web page that has the images missing in a browser tab.
- Click the website favicon (How do I tell if my connection to a website is secure?) on the left end of the location bar.
- Click the "More Information" button to open the "Page Info" window with the Security tab selected (also accessible via "Tools > Page Info").
- Go to the Media tab of the "Tools > Page Info" window.
- Select the first image link and scroll down through the list with the Down arrow key.
- If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.
See also:
Press F5 or take the word "theater" off the end of the URL
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