Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

i downloaded the newest version, but when i attempt to open the disk image file it says its not recognised i run osx10.6.7

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó cor-el

more options

i downloaded the newest version of firefox, and when i tried to open the disk image file it just said the file wasnt recognised. how can i open it to create the application for it? i run mac os x 10.6.7

i downloaded the newest version of firefox, and when i tried to open the disk image file it just said the file wasnt recognised. how can i open it to create the application for it? i run mac os x 10.6.7

All Replies (1)

more options

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.