Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

favorite selection in start menu opens "add printer" alert, not site

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó the-edmeister

donloe1
donloe1
more options

When I go to the 'favorites' folder from the 'Start' menu my selection opens on a pop-up for "add-printer" and will not open the site, even-though it displays the correct address. From FireFox favorites tab on top of the page I have no problems, except I cannot add, delete or organize from that tab. I have no printer or software installed. This just started a few days ago. Also, when I open the 'organize favorites' tab on top all I get is a blank page; not so from the start menu.

When I go to the 'favorites' folder from the 'Start' menu my selection opens on a pop-up for "add-printer" and will not open the site, even-though it displays the correct address. From FireFox favorites tab on top of the page I have no problems, except I cannot add, delete or organize from that tab. I have no printer or software installed. This just started a few days ago. Also, when I open the 'organize favorites' tab on top all I get is a blank page; not so from the start menu.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Firefox doesn't use "Favourites" , that is a term used by Internet Explorer. If you see "Favourites" on a Firefox toolbar, you probably have an extension installed that connects the IE Favourites with Firefox. If that is the case, you need to seek help from the developer of that extension.

http://support.mozilla.com/en-US/kb/how-do-i-use-bookmarks