Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why can't I access "my account" at Zone Alarm.com with Firefox, IE works.

  • 2 fhreagra
  • 5 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó bln_38d

more options

When I go to the Zone Alarm home page and try to access "my account", I just get an error message. When I went to Zone Alarm's live chat, I was told that for some reason Firefox can't read their website. I changed to Internet Explorer and everything worked fine. I am running Firefox 4.0.1 currently. I was able to access this website earlier when running Firefox 3.5 The error message I got was "your web session may have expired".

When I go to the Zone Alarm home page and try to access "my account", I just get an error message. When I went to Zone Alarm's live chat, I was told that for some reason Firefox can't read their website. I changed to Internet Explorer and everything worked fine. I am running Firefox 4.0.1 currently. I was able to access this website earlier when running Firefox 3.5 The error message I got was "your web session may have expired".

Athraithe ag bln_38d ar

All Replies (2)

more options

FF4 has many problems with scripts, and a script is used to access your account. I might be more useful if you tell what is the error message you get.

more options

The error message I got from Zone Alarm was "your web session may have expired"