Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Cookies enabled, but still having problems...

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó alan_r

more options

I have been using a site (Kidstart) which tracks my online purchases to give me cashback. Problem is, they won't track! Did the sites online tracking tests - Test 1 was ok, test 2 other showed the tracking wasn't right. I have gone into options on Firefox and made sure the privacy settings were right (they were ok) but I am still having problems. The site suggested: "have you tried checking your security settings? Also make sure pop-ups are enabled." Both seem to me to be ok. I would really appreciate any help as I am not very good at this type of thing. I don't know if it helps, but Test 2 that showed there was a problem gave the following result: "var userAcceptsCjTrackingCookies=0" which apparently means the cookies are being blocked. Please help, I don't have the know-how to fix this. Many thanks, Katie

I have been using a site (Kidstart) which tracks my online purchases to give me cashback. Problem is, they won't track! Did the sites online tracking tests - Test 1 was ok, test 2 other showed the tracking wasn't right. I have gone into options on Firefox and made sure the privacy settings were right (they were ok) but I am still having problems. The site suggested: "have you tried checking your security settings? Also make sure pop-ups are enabled." Both seem to me to be ok. I would really appreciate any help as I am not very good at this type of thing. I don't know if it helps, but Test 2 that showed there was a problem gave the following result: "var userAcceptsCjTrackingCookies=0" which apparently means the cookies are being blocked. Please help, I don't have the know-how to fix this. Many thanks, Katie

All Replies (1)

more options

You could try deleting the relevant cookies which may be corrupted. They will be re-set. Also clear your cache. Options>Advanced>Network>Offline storage>Your cache . . > Clear now.

Let us know how you got on.