Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can't log onto Sync on new Firefox 5 install

  • 1 freagra
  • 3 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó Ibai

more options

Mac OS X 10.7. I was having some problems with Firefox 5 slowing down my machine, so I de-install Firefox 5 completely and re-installed with a clean download. Now I can't log onto the sync under Forefox/preferences/sync , it asks me to create a new account, which I don't want to since I already have one with all of my bookmarks.

Mac OS X 10.7. I was having some problems with Firefox 5 slowing down my machine, so I de-install Firefox 5 completely and re-installed with a clean download. Now I can't log onto the sync under Forefox/preferences/sync , it asks me to create a new account, which I don't want to since I already have one with all of my bookmarks.

All Replies (1)

more options

Hi!

You should select the option "Connect" and then at the bottom of the three rows of numbers select "I don't have the device with me". Follow the instructions after that.