We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

My Firefox seems stuck. Everything was working fine and now I have no bookmarks or history. I have restarted and contacted Apple and no one can help. Do I need to reinstall?

crapper
crapper
more options

The message I receive is "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. I tried restarting and renaming the file but that file already existed. There are no add ons when I open the manage add ons extensions. Please help. I am a Mac user.

The message I receive is "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. I tried restarting and renaming the file but that file already existed. There are no add ons when I open the manage add ons extensions. Please help. I am a Mac user.

All Replies (1)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Why are you not using latest firefox 7?