Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox crashes (Windows 7, 64-bit, SP1)

  • 2 fhreagra
  • 40 leis an bhfadhb seo
  • 16 views
  • Freagra is déanaí ó gbuk2011

more options

Firefox crashes immediately on clicking the icon.

Will not start in safe mode (tried in CLI running "firefox -safe-mode").

Tried deleting the profile directory - did not help.

Tried uninstalling, deleting program directory, re-installing - did not help.

Firefox crashes immediately on clicking the icon. Will not start in safe mode (tried in CLI running "firefox -safe-mode"). Tried deleting the profile directory - did not help. Tried uninstalling, deleting program directory, re-installing - did not help.

Réiteach roghnaithe

Your crashreport is
https://crash-stats.mozilla.com/report/index/bp-b0f9c7e1-dcde-4d6e-bd4c-a6e0a2111027
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.

Read this answer in context 👍 2

All Replies (2)

more options

Réiteach Roghnaithe

Your crashreport is
https://crash-stats.mozilla.com/report/index/bp-b0f9c7e1-dcde-4d6e-bd4c-a6e0a2111027
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.

more options

Thanks, I removed vGO SSO and Firefox is able to start now. :-)