Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox crashes

  • 2 fhreagra
  • 3 leis an bhfadhb seo
  • 10 views
  • Freagra is déanaí ó Marleen

Marleen
Marleen
more options

Firefox will not open even in safe mode. I was getting firefox for about a half a second with the system retsore screen before the the crash reporter screen comes up. I have tried these steps: update Firefox, plugins, Windows, drivers,Internet Security software. I have tried Safe mood. I have run virus checkers and malware checkers. I have reinstalled firefox.

When the problem started yesterday the crash ID # was bp-4a699d45-43cf-4937-863e-61e632111110

Firefox will not open even in safe mode. I was getting firefox for about a half a second with the system retsore screen before the the crash reporter screen comes up. I have tried these steps: update Firefox, plugins, Windows, drivers,Internet Security software. I have tried Safe mood. I have run virus checkers and malware checkers. I have reinstalled firefox. When the problem started yesterday the crash ID # was bp-4a699d45-43cf-4937-863e-61e632111110 :

Réiteach roghnaithe

https://crash-stats.mozilla.com/report/index/5daa5969-21ab-4805-babe-6d2ca2111111
Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform

Install the latest version of Roboform 7.6.3

Read this answer in context 👍 3

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Réiteach Roghnaithe

https://crash-stats.mozilla.com/report/index/5daa5969-21ab-4805-babe-6d2ca2111111
Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform

Install the latest version of Roboform 7.6.3

Marleen
Marleen Úinéir na ceiste
more options

Thank you so much. It is fixed and I do not feel like I am banging my head against a wall any longer. What great help.