Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Cannot sync another computer: Cannot reset password. Cannot read Robot word. What's up. I have my sync code but apparently not password.

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Ibai

more options

I want to sync with Iphone and another computer. I have followed the instructions many times. Even when I tried to register with another email account, there were no robot words and no window into which to type them. I have my sync code. On the existing account I have the email address but no recognizable password. What to do now?

RVA410

I want to sync with Iphone and another computer. I have followed the instructions many times. Even when I tried to register with another email account, there were no robot words and no window into which to type them. I have my sync code. On the existing account I have the email address but no recognizable password. What to do now? RVA410

All Replies (1)

more options

From your description, they are several issues. You already have an account but you can not sync other devices.

If your computer is already synced and you are looking to add new devices, follow the instructions from this article: Use Sync to share your Firefox bookmarks, passwords and more with Firefox for mobile

Try it on Diagnose Firefox issues using Troubleshoot Mode to make sure that there's no add-on messing up with the process.

If this doesn't work let me know exactly where is it failing.