Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox hangs on startup (even in safe-mode) and no sessionstore.js file to edit.

  • 2 fhreagra
  • 12 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó dizzysmile

more options

After a system restart due to Firefox seeming to act strangely, it hangs as soon as I open it. The tab says "Connecting..." but it eventually just stops responding.

Safe-mode doesn't work either, but private browsing is okay (which obviously I'd rather not use primarily.)

I had a few tabs open and I suspect one of them might be a pain for session restore to open, so I figured I would go try to snag it from the sessionstore.js but unfortunately I apparently don't have one.

I tried enabling the "ask before restoring tabs" feature but that didn't help either.

After a system restart due to Firefox seeming to act strangely, it hangs as soon as I open it. The tab says "Connecting..." but it eventually just stops responding. Safe-mode doesn't work either, but private browsing is okay (which obviously I'd rather not use primarily.) I had a few tabs open and I suspect one of them might be a pain for session restore to open, so I figured I would go try to snag it from the sessionstore.js but unfortunately I apparently don't have one. I tried enabling the "ask before restoring tabs" feature but that didn't help either.

Réiteach roghnaithe

You could try to set Firefox to open a blank page on startup and see if that fixes the problem. Go to Tools -> Options, General tab, and set "When Firefox starts:" to "Show a blank page".

You can always switch it back to "Show my windows and tabs from last time" once the crashing is resolved.

If it turns out that a specific page was causing the crash, and you're willing to share the URL, please post it here. Thanks!

Read this answer in context 👍 1

All Replies (2)

more options

Réiteach Roghnaithe

You could try to set Firefox to open a blank page on startup and see if that fixes the problem. Go to Tools -> Options, General tab, and set "When Firefox starts:" to "Show a blank page".

You can always switch it back to "Show my windows and tabs from last time" once the crashing is resolved.

If it turns out that a specific page was causing the crash, and you're willing to share the URL, please post it here. Thanks!

more options

Edit: I used private browsing to change the settings to open a blank page on startup and it worked perfectly. Thank you so much! :)

Thanks for the quick reply!

Will changing that setting work from either private browsing or another profile? Because my default profile just freezes instantly, can't even get to options. :/

The URL I thought might be causing problems was http://brennadaugherty.tumblr.com/ ... I have no idea why it would. I also had http://brennahaspixels.tumblr.com/ open and since that has tons of little images on it that seems more likely but the problem started with that first URL.

I actually started a new profile and transferred everything else over to it and it works fine, but it would be nice to figure out what happened to the first. :/

Athraithe ag dizzysmile ar