Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Unable to download any addons

  • 1 freagra
  • 2 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó the-edmeister

more options

I cannot download any addons at all. Whenever I enter a query to search for one I absolutely know to exist, it takes a very long time (say, minutes) after which I get the message "could not find any matching add-ons".

This also happens when I go to the addons website (rather than the built-in tab) and download an addon manually. It waits practically indefinately for the download to start. Not a single byte is being downloaded.

This problem occurs on multiple machines that are on different internet connections. Also, the problem is not exclusive to Windows: Firefox for Linux also has this problem.

It looks like the addons site is experiencing some kind of problem, rather than Firefox itself. Expectedly, updating addons also doesn't work in much the same way (waits forever).

Just to be as complete as possible, this article... https://support.mozilla.com/en-US/kb/Unable%20to%20install%20add-ons?as=aaq ...does not provide a fix.

I cannot download any addons at all. Whenever I enter a query to search for one I absolutely know to exist, it takes a very long time (say, minutes) after which I get the message "could not find any matching add-ons". This also happens when I go to the addons website (rather than the built-in tab) and download an addon manually. It waits practically indefinately for the download to start. Not a single byte is being downloaded. This problem occurs on multiple machines that are on different internet connections. Also, the problem is not exclusive to Windows: Firefox for Linux also has this problem. It looks like the addons site is experiencing some kind of problem, rather than Firefox itself. Expectedly, updating addons also doesn't work in much the same way (waits forever). Just to be as complete as possible, this article... https://support.mozilla.com/en-US/kb/Unable%20to%20install%20add-ons?as=aaq ...does not provide a fix.

Réiteach roghnaithe

http://status.mozilla.com/
The addons.mozilla.org server has been acting up for a two days now, listed as "Service disruption".

Read this answer in context 👍 0

All Replies (1)

more options

Réiteach Roghnaithe

http://status.mozilla.com/
The addons.mozilla.org server has been acting up for a two days now, listed as "Service disruption".