Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why doesn't my print-out look like the screen view?

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 12 views
  • Freagra is déanaí ó adm.gromit

more options

This happens every time I use Firefox.

Whenever I try to print a listing from Ebay, the main picture is omitted from the print-out. Here is an example. This first link is to a screen-shot (Fn and PrtSc) of a typical listing on Ebay:

http://s1176.photobucket.com/albums/x327/xvqgp/Firefox

On the PhotoBucket page look for the image FirefoxScreen.jpg


There's a big picture of the item at the left-hand side of the page.

Now take a look at what I get when I use the Firefox 'Print' command (this is a scan of the printed page):

On the same PhotoBucket page look for FirefoxPrint.jpg

There's a big blank space where the main image should be!

I have not been idle and have checked a few things before posting this question:

1) I have attended to the print settings as highlighted in the helpful Firefox article on printer troubleshoting. It has not cured the problem.

2) From the same article I have tried the 'Print' function on Internet Explorer. While it pains me to say this, I get the correct printing from Internet Explorer.

3) Operating Firefox in 'Safe Mode' has not removed the problem.

4) Operating in 'Normal' mode but with add-ons disabled has not removed the problem.

5) When I hover the mouse over the main image on the Ebay page I get

javascript:;

in the bottom left-hand corner of the screen. Might this be a clue or is it a red-herring?

I would be most grateful for help.

This happens every time I use Firefox. Whenever I try to print a listing from Ebay, the main picture is omitted from the print-out. Here is an example. This first link is to a screen-shot (Fn and PrtSc) of a typical listing on Ebay: http://s1176.photobucket.com/albums/x327/xvqgp/Firefox On the PhotoBucket page look for the image FirefoxScreen.jpg There's a big picture of the item at the left-hand side of the page. Now take a look at what I get when I use the Firefox 'Print' command (this is a scan of the printed page): On the same PhotoBucket page look for FirefoxPrint.jpg There's a big blank space where the main image should be! I have not been idle and have checked a few things before posting this question: 1) I have attended to the print settings as highlighted in the helpful Firefox article on printer troubleshoting. It has not cured the problem. 2) From the same article I have tried the 'Print' function on Internet Explorer. While it pains me to say this, I get the correct printing from Internet Explorer. 3) Operating Firefox in 'Safe Mode' has not removed the problem. 4) Operating in 'Normal' mode but with add-ons disabled has not removed the problem. 5) When I hover the mouse over the main image on the Ebay page I get javascript:; in the bottom left-hand corner of the screen. Might this be a clue or is it a red-herring? I would be most grateful for help.

Athraithe ag adm.gromit ar

Réiteach roghnaithe

Have you tried using the Print item at the bottom if that eBay page?
Or is that what you are using?

Overall it isn't unusual for "print" to be a bit different than what shows on the "screen", that page may use @media for "screen" and for "print". The Print item on that page could be the difference, or the web browser might be following that code is you used the Print menu item or button in Firefox.
http://www.w3.org/TR/CSS2/media.html#media-types

Typically, the @print CSS code is used to hide navigation menu's (can't "navigate" to a different web page from a sheet of paper) and maybe advertisements (can't "click" on an ad that is on paper) from being printed out so that only the text of an article is printed to paper.

Basically, it's probably not a fault with Firefox, but rather Firefox following the commands on the page put there by the person who authored that page, or a standard CSS "style sheet" used by eBay.

Read this answer in context 👍 0

All Replies (2)

more options

Réiteach Roghnaithe

Have you tried using the Print item at the bottom if that eBay page?
Or is that what you are using?

Overall it isn't unusual for "print" to be a bit different than what shows on the "screen", that page may use @media for "screen" and for "print". The Print item on that page could be the difference, or the web browser might be following that code is you used the Print menu item or button in Firefox.
http://www.w3.org/TR/CSS2/media.html#media-types

Typically, the @print CSS code is used to hide navigation menu's (can't "navigate" to a different web page from a sheet of paper) and maybe advertisements (can't "click" on an ad that is on paper) from being printed out so that only the text of an article is printed to paper.

Basically, it's probably not a fault with Firefox, but rather Firefox following the commands on the page put there by the person who authored that page, or a standard CSS "style sheet" used by eBay.

more options

Dear Edmeister,

Thank you for your very helpful reply. Using the Ebay "Print" command does reproduce the image and, therefore, is an acceptable work-around for me. Therefore this question can be closed off if you see fit ........

but ...... I have looked at the source code for one of these Ebay pages and I can find neither @media or @print. It seems odd that IE can print the page in a WYSIWYG fashion, but Firefox does not. If you think this is worth of further investigation, perhaps this question could be left open.

Once again, thanks for the work-around.

adm.gromit