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In Yahoo Mail thumbnail photos appear broken in email messages

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  • Freagra is déanaí ó barkster

gblaca
gblaca
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I cannot view thumbnail photos in email messages that have photo attachments in my Yahoo Mail. The thumbnail appears as a broken image. When I click on the thumbnail it does open up a valid photo image.

The problem occurs all the time in every email that has a thumbnail photo in it. It occurs in not only the Yahoo New Mail version but also in the Yahoo Classic Mail version.

I have tried opening the email with both the Firefox and Google Chrome browsers, but the thumbnails appear broken when viewing the Yahoo Mail in both browsers. I am using Firefox 10.0 and Google Chrome 11.0 on a PC using Windows XP.

I have a screenshot of how the broken thumbnails appear in the message if you want to see it.

(It seems like the problem started with my upgrade to the Firefox 10.0 browser.)

I cannot view thumbnail photos in email messages that have photo attachments in my Yahoo Mail. The thumbnail appears as a broken image. When I click on the thumbnail it does open up a valid photo image. The problem occurs all the time in every email that has a thumbnail photo in it. It occurs in not only the Yahoo New Mail version but also in the Yahoo Classic Mail version. I have tried opening the email with both the Firefox and Google Chrome browsers, but the thumbnails appear broken when viewing the Yahoo Mail in both browsers. I am using Firefox 10.0 and Google Chrome 11.0 on a PC using Windows XP. I have a screenshot of how the broken thumbnails appear in the message if you want to see it. (It seems like the problem started with my upgrade to the Firefox 10.0 browser.)

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All Replies (1)

barkster
barkster
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I've contacted yahoo on this same thing and it is them not your browser. I've tried in IE and Firefox and only get a generic thumbnail and if you click on slideshow you get black screen for each image.

Stewart: I have checked and found that this is a technical issue going at our end. Stewart: Our Engineering team is already working on the resolution now and we intend to have it corrected as soon as possible. Stewart: The ticket number for this issue is 4904203.

Doesn't look like they are in a hurry to fix the issue, can't believe more people haven't complained. It's been weeks for me and still doesn't work