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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

We use Smart Mail and now when you reply to someone's e-mail the entire e-mail is converted to html code. Is there a setting to fix this?

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The people in our office who have updated to the new version of Firefox are having this problem with SmarterMail. All use Windows XP

The people in our office who have updated to the new version of Firefox are having this problem with SmarterMail. All use Windows XP

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Sorry, that type of setting wouldn't be in Firefox. It would be in Preferences for Smarter Mail. Check the FAQ's for that web mail software or check with your IT staff to see how to enable Rich Text Format for that program.