Hotmail will not automatically download new email when Hotmail window is open
When logged in to Hotmail using Firefox, new emails do not automatically download. In order to see if I have new email I have to refresh the window or click the Inbox link in the window. I tested Hotmail using Internet Explorer and Avant Browser and it works correctly on both.
I cleared all cache in Firefox and it had no effect. I also started Firefox in safe mode and that had no effect.
Réiteach roghnaithe
Firefox 13.0.1 has been released:
- Run update Help > About Firefox > Check for Updates
- Full installer --> https://www.mozilla.org/en-US/firefox/all.html
All Replies (8)
hello jakebe2, unfortunately this is a known regression in firefox 13 - there's nothing you can do on your end at the moment in order to troubleshoot the issue. but expect a fix in the coming few days...
Athraithe ag philipp ar
This is a bug caused by the usage of globalStorage that is longer supported in Firefox 13+.
- bug 736731 - Hotmail no longer auto-updates (due to "globalStorage" removal)
I don't know what GlobalStorage is but will the bug be fixed soon? This is irritating not knowing when I have new email.
Firefox 13.0.1 is scheduled to be released on Friday 2012-06-15. It will include a fix for the Hotmail issue along with a few other updates.
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Athraithe ag Matt_G ar
The bugs still have a status of new, so it is not sure that the bug will be fixed in time.
- bug 762170 - Windows Messenger does not load within hotmail.com
- bug 736731 - Hotmail no longer auto-updates (due to "globalStorage" removal)
Firefox 13.0.1 being released Friday, 2012-06-15; the items being corrected (including the Hotmail issue) are detailed here -->https://support.mozilla.org/en-US/forums/contributors/708443
- please do not post in that forum as it is intended for contributors to discuss and share information about Firefox issues
- that forum is NOT for posting Firefox questions or problems
Athraithe ag SafeBrowser ar
Réiteach Roghnaithe
Firefox 13.0.1 has been released:
- Run update Help > About Firefox > Check for Updates
- Full installer --> https://www.mozilla.org/en-US/firefox/all.html
That update solved the problem! Thank you for your help!