We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

It takes forever to load Cocmast's homepage and I am unable to access e-mail. I can access other sites on the internet.

  • 1 freagra
  • 2 leis an bhfadhb seo
  • 8 views
  • Freagra is déanaí ó user633449

more options

I purchased a wireless router a couple of weeks ago. Yesterday I was not able to access my e-mail. I reset the router, then repowered the modem and router. Now Comcast's homepage takes a very long time to load, and I am unable to access e-mail.

I purchased a wireless router a couple of weeks ago. Yesterday I was not able to access my e-mail. I reset the router, then repowered the modem and router. Now Comcast's homepage takes a very long time to load, and I am unable to access e-mail.

All Replies (1)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!