We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

docx file is coverted to viewattachment when downloading attachment in charter

  • 1 freagra
  • 13 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó tiduslee

jeptech
jeptech
more options

While I'm log on to Charter.net mail services, I have the following problem. When attempting to view a .docx file attachment, ms office word is not in the open with options.

When attempting to save a .docx file, the file name is changed while saving it to "viewattachment" with no file extension.

This only happens while using Fire Fox. I don't have this problem while using IE 9 I've included some screen shots here: https://docs.google.com/file/d/0B5tt5styLR4KQXNYMjlHNHZRb2c/edit?usp=sharing

Can anyone determine if this is firefox or charter, or can anyone give some useful tips or solution. Thanks,

While I'm log on to Charter.net mail services, I have the following problem. When attempting to view a .docx file attachment, ms office word is not in the open with options. When attempting to save a .docx file, the file name is changed while saving it to "viewattachment" with no file extension. This only happens while using Fire Fox. I don't have this problem while using IE 9 I've included some screen shots here: https://docs.google.com/file/d/0B5tt5styLR4KQXNYMjlHNHZRb2c/edit?usp=sharing Can anyone determine if this is firefox or charter, or can anyone give some useful tips or solution. Thanks,

All Replies (1)

tiduslee
tiduslee
more options

try using ,downlaoding. adobe flash+rightclick,while in firefox. and go to web settings if possible then try typing in URL slot the link you want to open and save it ...if that doesnt work then u may need codecks .or support apss.(ergo)html files ...hopefully this post can help u. have a wonderfull day...from firefox&freinds...