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I am having trouble watching Netflix and I was told to ask Firefox to help

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mjcullen
mjcullen
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I installed Microsoft Silverlight to watch a show on Netflix, but it is not working. Someone at Netflix told me to contact Microsoft to help, and then someone at Microsoft told me to contact Firefox.

I installed Microsoft Silverlight to watch a show on Netflix, but it is not working. Someone at Netflix told me to contact Microsoft to help, and then someone at Microsoft told me to contact Firefox.

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philipp
philipp
  • Moderator
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hello, you appear to be using a very outdated version of firefox - please try to Update Firefox to the latest release first & see if this is already addressing the issue. if not please try to describe in more detail what exactly isn't working or happening when you try to watch something on netflix. thanks...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See also https://support.mozilla.org/kb/use-silverlight-plugin-play-audio-and-video