Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I constantly have to re-log-in on websites (like Gmail, yahoo, etc) during the same session. I get logged out within 15-20 minutes, or using different tabs.

  • 1 freagra
  • 3 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó iamjayakumars

roluck
roluck
more options

In settings, I allow cookies for these sites, and I don't have this problem with Chrome or IE (hate IE!).

If I open another tab and am there for a minute, then go back to my email (gmail), then I have to re-log-in. This happens to other sites that I have to log into, too (shopping sites, yahoo, etc). Sometimes it does it while I am in the middle of typing an email. FRUSTRATING!!! Help??

In settings, I allow cookies for these sites, and I don't have this problem with Chrome or IE (hate IE!). If I open another tab and am there for a minute, then go back to my email (gmail), then I have to re-log-in. This happens to other sites that I have to log into, too (shopping sites, yahoo, etc). Sometimes it does it while I am in the middle of typing an email. FRUSTRATING!!! Help??

All Replies (1)

iamjayakumars
iamjayakumars
more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us! ______________________________________________________________________________________

"Remove Cookies" from sites causing problems: 

   Tools > Options > Privacy > Cookies: "Show Cookies"

____________________________________________________________________________


Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Athraithe ag iamjayakumars ar