Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How do I keep the latest update from shutting down Nortin Identity or not keep reminding me to update Now.

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó philipp

solutions2
solutions2
more options

If I install the latest Firefox update, Norton Identity Auto-password fill stops working. If I do not update, it keeps asking me to update. How do I say "No thank you" to the update and not have it return?

If I install the latest Firefox update, Norton Identity Auto-password fill stops working. If I do not update, it keeps asking me to update. How do I say "No thank you" to the update and not have it return?

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, the toolbar is compatible with firefox 19. norton makes its compatibility update for the toolbar available at the same time as a new firefox version is released. please run the symantec liveupdate & make sure that all components are up-to-date or for more information refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-19-Support-for-Norton-Toolbar/td-p/912951