Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox will not display Google pages properly

more options

Just installed Firefox 20.0.1 using a brand new profile, nothing from other browsers. Directed it to www.google.com. When webpage came up, the upper left sign-on information is display chaotically. Signed into Google and brought up gmail, check boxes don't work.

ARE YOU KIDDING!! Even IE gets this right, the first time. Chrome works, I even tried Safari and others, all work with gmail just fine.

Please don't tell me to empty my cache, clear cookies, re-boot, etc. I've done all that. Is this really the best Mozilla has to offer. The FF browser is unusable, what a disappointment.

Just installed Firefox 20.0.1 using a brand new profile, nothing from other browsers. Directed it to www.google.com. When webpage came up, the upper left sign-on information is display chaotically. Signed into Google and brought up gmail, check boxes don't work. ARE YOU KIDDING!! Even IE gets this right, the first time. Chrome works, I even tried Safari and others, all work with gmail just fine. Please don't tell me to empty my cache, clear cookies, re-boot, etc. I've done all that. Is this really the best Mozilla has to offer. The FF browser is unusable, what a disappointment.

All Replies (2)

more options

hello, could you provide a screenshot of the issue?

more options

Does the layout correct after a reload (Ctrl+r)? Some users have intermittent issues where Firefox seems to stop applying style sheets to sites on the initial load. We're still trying to figure out the variables, so any additional information you can provide would be helpful.

Please note that your Flash plugin is quite out-of-date and needs a security update. This may or may not have anything to do with your browsing issues. See: http://get.adobe.com/flashplayer/. If you are visiting with IE, click the "Do you have a different operating system or browser" link to get the download for Firefox.