Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

problem installing flash player

  • 5 fhreagra
  • 9 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó AliceWyman

more options

I cannot get Adobe Flash to install. I've tried a few of the solutions suggested elsewhere. I've disabled hardware acceleration. I've been to the Adobe site and downloaded version 11_8_800_94, which was the recommended install version for Firefox. In C:\Windows\SysWOW64\Macromed\Flash is the file NPSWF32_11_8_800_94.dll. I've tried running the older version - flashplayer11_2r202_233_win_64bit.msi. Flash just doesn't want to appear in Add-ons/Plugins.

I cannot get Adobe Flash to install. I've tried a few of the solutions suggested elsewhere. I've disabled hardware acceleration. I've been to the Adobe site and downloaded version 11_8_800_94, which was the recommended install version for Firefox. In C:\Windows\SysWOW64\Macromed\Flash is the file NPSWF32_11_8_800_94.dll. I've tried running the older version - flashplayer11_2r202_233_win_64bit.msi. Flash just doesn't want to appear in Add-ons/Plugins.

Réiteach roghnaithe

Your list of Important Modified Preferences is showing:

plugin.scan.plid.all: False 

This is preventing Firefox from scanning your computer to find the Flash plugin. Open about:config and reset plugin.scan.plid.all to "true".

Ref:

Read this answer in context 👍 1

All Replies (5)

more options

Hi delete the pluginreg.dat file in your profile folder.

more options

Réiteach Roghnaithe

Your list of Important Modified Preferences is showing:

plugin.scan.plid.all: False 

This is preventing Firefox from scanning your computer to find the Flash plugin. Open about:config and reset plugin.scan.plid.all to "true".

Ref:

more options

Also note that you currently run Firefox in Private Browsing mode what also may contribute.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"
more options

Changing "plugin.scan.plid.all: False" worked for me, thanks.

Athraithe ag stormdog ar

more options

You're welcome. Glad it's fixed.